Ask Lauren

Community concierge pilot project creating vertical communities in apartment buildings.




Centre for Dialogue


SFU Semester at CityStudio


  • Janet Moore
  • Duane Elverum

City of Vancouver:

  • Keltie Craig

Student Team:

  • Brendan Bailey | UBC
  • Sarah Barnes | UBC
  • Mercedes Mork | SFU
  • Natradee Quek | UBC
  • Nicole Doucette | SFU


  • Healthy City Strategy
  • Engaged City Strategy

City goal area:

  • Cultivating Connections


Ask Lauren is a CityStudio community concierge pilot project creating vertical communities in apartment buildings to inspire a friendlier city.

A volunteer role to welcome residents home and connect people with one another. This is to create a friendlier environment in apartment buildings. The concierge was piloted at The Lauren, 1051 Broughton Street, a new rental-only building by Westbank Corp. As more new buildings are developed in Vancouver, a Community Amenity Contribution is required by developers. A Community Concierge is an amenity, and using the toolkit it could be offered as a part of this existing program. The toolkit ensures anyone can have access to knowledge about their neighbourhood and inspire relationships in their building.

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