An app supporting renters through the rental journey to build resiliency.




RADIUS, Beedie and Semester in Dialogue


Civic Innovation Change Lab


  • Tamara Connell
  • Tim Ames
  • Alia Sunderji

Student Team:

  • Sean Burris | SFU, Health Sciences
  • Jeffrey Baldwin | SFU Interactive Arts & Tech
  • Emily Paterson | UBC, Policial Science
  • Selina Tang | SFU Health Sciences


  • Healthy City

City goal area:

  • Cultivating Connections


Over 334,000 people in Vancouver are renters – that’s 53% of residents – and many are unaware of their rights, responsibilities, and available rental units in the city. One reason for this is inefficient delivery of information; the information that is available to renters is sits in online platforms, waiting to be accessed reactively to negative rental situations. There is an opportunity for the City of Vancouver to better support renters in a way that is engaging and interactive to help actively build resiliency and community within Vancouver.

Rentability is a service that helps renters navigate their rental journey and seamlessly access required information. This information is presented through engaging and interactive lessons. If the user wants to store their learned information, they can do so by saving it to the documentation section of the service. The documentation section also allows the user to upload images of important rental documents like lease agreements, communications and receipts. Rentability also includes a communication tool for renters and landlords to connect more transparently, as well as a way for rental neighbourhoods to connect as a community. This platform is designed to address key rental issues, specifically, those dealing resiliency and community highlighted by the Housing Vancouver Strategy.


Next Steps

The student team has created a three year plan to fully integrate Rentability into the community:

In the first year, funding will need to be secured to develop the service. No revenue will be generated in this year. In the second year, once the service is in its beta phase, the students intend to build the user base. No revenue will be generated in this year either. In the third year, once a significant number of users has been reached, the service will be proposed to the City of Vancouver for a licensing agreement, which would increase the benefit to users. The team also intends to pitch Rentability to purpose-built rental development companies as a new and trustworthy place to advertise their rental units to Vancouver renters. Once these funding/licensing agreements have been secured in Vancouver the team will begin to open up the service to other cities, such as Burnaby, New Westminster, Surrey, Victoria, and more.