The construction of the upcoming Broadway Subway Expansion has led to frequent relocation of stops for the 9 and 99 bus lines. The confusion caused by this has negatively impacted the wayfinding abilities of all transit users, particularly the elderly and those with visual and mobility impairments.

To address this we propose Navigate Broadway, a set of simple strategies for increasing the accessibility, safety, and comfort of negotiating temporary bus stops. This system consists of two parts, each of which includes multiple interconnected solutions that together work to achieve our goal.

Solutions for Information Conveyance:

• Audio Reminders – Brief recorded messages reminding passengers of the disruption to stops for the 9 and 99 bus lines, which would broadcast periodically on all 9 and 99 buses as well as on Canada Line trains approaching Broadway/City Hall Station.

• Informed Personnel – Drivers on the 9 and 99 bus lines and security personnel at Broadway Station would be provided with consistently updated information on the locations of temporary stops and how to reach them.

• Clear Map Signage – Maps of the construction zone and surroundings with temporary bus stops marked by stickers would be placed around the Broadway-Cambie intersection, inside Broadway Station, and on 9 and 99 buses.

• Elevated Location Indicators – Brightly coloured signs marking stop locations would be affixed to telephone poles or other adjacent infrastructure at an elevated height for visibility across the construction zone.

Infrastructural Solutions:

• Safe and Accessible Paths – Pedestrian paths crossing the construction zone would be inspected regularly to ensure maintenance of consistently smooth surfaces for use with wheelchairs and other mobility aids.

• Temporary Shelters – Simple wooden shelters modeled after the easy assembly and moveability of pop-up restaurant patios would provide rain cover and seating at temporary stops.